Get Safe, Confidential Help in Knox County Today
Helping people across Knox County take the next safe step with free, confidential support available 24/7 through New Directions Shelter.
24/7 Crisis Hotline:
24/7 Local Support When You Don’t Know Where to Start
If you’re here, you may be trying to figure out what to do next while keeping yourself safe. It’s common to feel unsure, overwhelmed, or worried about being seen while looking for help. New Directions Shelter has been supporting people across Knox County since 1983 with free, confidential services designed to meet you where you are. Whether you need to talk, make a plan, or find immediate shelter, you can connect with a local advocate who understands your situation.
When You Need Help, These Steps Make It Possible
Life feels more manageable when you know where to turn and what happens next. With New Directions Shelter guiding each step, you can move forward with more clarity and less fear.
24/7 Immediate Support
You don’t have to wait or figure everything out first; calling the hotline connects you with a real person any time, day or night.
Confidential, Private Help
It’s normal to worry about privacy, and you can reach out knowing your information stays protected and handled with care.
Local Knox County Advocates
You don’t have to explain your community or situation from scratch; advocates understand local resources and how to help you navigate them.
I Need Help Now
When you need immediate support, it’s hard to know where to begin; this page guides you to hotline, text, and shelter options quickly so you can act right away.
Domestic Violence Support
If you’re questioning your situation or feeling unsafe, you can connect with advocates who help you understand your options and make a plan.
Sexual Assault Support
After an assault, you may not know what to expect or who to call; advocates are available to support you, including hospital accompaniment.
Emergency Shelter
When you need a safe place to stay, one call can connect you to confidential shelter options and help you prepare for next steps.
Education & Outreach
Schools, workplaces, and community groups can request programs that build safer relationships and awareness across Knox County.
Get Involved
If you want to support survivors and prevention work locally, you can donate, volunteer, or attend community events.
Together, we can ensure that help is always here when it’s needed most.
Donate
Financial gifts and in-kind donations keep our shelters open and services running.
View Our Resource Library
Explore helpful links, guides, plans, forms and more that can help yourself or a loved one.
