Emergency Shelter in Knox County When You Need It Most
In Danger at Home Due to Sexual Assault, Human Trafficking, or Domestic Violence? Get a Safe Place to Stay: Start With One Call
If you’re trying to find a safe place right now, you don’t have to figure everything out on your own. It’s common to feel overwhelmed, unsure what to do, or worried about safety and privacy. New Directions provides domestic violence, sexual assault, and human trafficking emergency shelter in Knox County with access through a 24/7 crisis hotline. One call connects you with an advocate who can help you understand your options and take the next step safely.
How Shelter Access Works
Getting into shelter starts with a simple, confidential conversation focused on your safety and immediate needs.
Call the 24/7 Hotline
An advocate will answer and begin helping you right away.
Share What You’re Comfortable With
You can explain your situation at your own pace—there’s no pressure to share more than you want.
Discuss Shelter Availability
You’ll learn about current options and what may be available for you and your family.
Create a Safety Plan
Before arriving, you’ll work with an advocate to make sure your next steps are safe and clear.
Get Directions Safely
Shelter locations are confidential and shared only when it’s safe to do so.
What Makes Shelter Safe and Confidential
Confidential Location
Shelter addresses are not public to help protect everyone staying there.
Safety-Focused Process
Every step, from your first call to arrival, is planned with your safety in mind.
Support for Adults and Children
Shelter is available for individuals and families, including children.
Private, Respectful Environment
You’ll be in a space designed to help you feel secure and supported.
What to Expect When You Arrive
Arriving at shelter can feel like a big step, especially if you’re unsure what it will be like. The process is designed to help you feel safe and supported from the beginning.
- You’ll be welcomed by staff who understand your situation
- You’ll receive guidance on what happens next
- You’ll have access to basic needs and support services
- You’ll be connected with advocacy to help plan next steps
What to Bring (If You Can)
If you’re able to prepare, bringing a few key items can help—but you can still come even if you don’t have these.
- Identification (if available)
- Medications or important health items
- Essential personal belongings
- Important documents (if safe to bring)
If you’re unsure what to bring, an advocate can guide you during your call.
Common Questions About Shelter
Can I bring my children to shelter?
Yes. Shelter is available for individuals and families, including children.
Is the shelter location confidential?
Yes. Shelter locations are kept private and only shared when it’s safe.
How do I get into shelter tonight?
Call the 24/7 crisis hotline to speak with an advocate who can guide you through availability and next steps.
Do I have to commit to staying long-term?
No. You can talk through your options and decide what works best for your situation.
Is this only for domestic violence, sexual assault, and human trafficking situations?
Shelter is available for individuals experiencing domestic violence and related safety concerns.
Can I bring my pets to the shelter?
New Directions provides shelter to pets based off of our pet procedure and agreement.
Is the shelter available to men?
Yes. We provide services to all individuals experiencing domestic violence and related safety concerns.